How to Prepare for Roof Services
Thank you for selecting Glenco Roofing for the work on your home. The information below is provided in order to prepare you for the upcoming work that will be performed. Though many north Texas homeowners are quite familiar with the process of roof replacement, we hope that this information will make the procedure easier and less disruptive for all of our customers. Thank you again for choosing our company.
Homeowner Project Preparation
- If there is bad weather
In the event of inclement weather forecasts, projects will be rescheduled accordingly. Work will resume as weather permits. We prefer to err on the side of caution when scheduling to re-roof your home and may postpone work based upon forecasts for later that day or in the week. Rest assured that Glenco Roofing technicians are trained to remove no more material than can be re-installed or “dried-in” with roofing underlayment by the end of the workday.
- Notice of dates and materials
We will inform you in advance of the material delivery and project start-up dates. There will typically be two or three types of shingle-materials delivered to the job. In most cases, starter and ridge shingles/colors are labeled differently from the primary field-shingles. We will also normally deliver extra material quantities to the job-site in order to avoid “end-of-job” shortages. All unused material will be removed from the job-site by Glenco after the project is completed.
- Materials storage
Our crew will require access to your driveway and rear/side yards in order to roof-load materials and clean-up. Please keep your driveway clear during work hours. If direct driveway access for our trailer is unavailable, some erosion and minor damage to your yard may be inevitable. Please let us know if there any concerns you might have regarding access to your property.
- Gates and security systems
Please unlock any gates which allow for access around the property. For residents of gated communities, please notify guards of our work schedule and arrange for any necessary passes. If you have an alarm system, please disarm the system while we are working or notify the monitoring company that we will be working during daylight hours and that the system might falsely signal “motion” alarms during those hours. If horns/sirens are roof-mounted, please have them disconnected prior to the onset of our project. We will be happy to offer our assistance to your security contractor with resetting and waterproofing any necessary penetrations through the roof.
- Children and Pets
Please keep children and pets away from the work areas at all times. Children are often fascinated with a reroofing project and our supervisors enjoy talking with them about the process. However, it is dangerous to allow children near the work areas due to heavy materials and tools being used over head and out-of-sight. If you feel it is necessary, make arrangements to pen or board animals for the duration of our project. Even though your pets may normally be friendly, the combination of loud noises and strangers is often unsettling to them and they may respond with abnormal or aggressive behavior.
Be prepared for a temporary increase in noise around the house. There will be a considerable amount of hammering and foot traffic over head. As a courtesy, you may wish to notify your neighbors of the project’s schedule so that they are also prepared for the temporary inconvenience of construction noise. We also want to make your neighbors happy!
- Home interiors
Please remove any fragile items from walls and shelves (such as pictures, plates, figurines, etc.) which might become damaged if falling due to vibrations within the walls and framing. Persistent hammering may cause sufficient vibrations to dislodge these items from walls and shelves. Also, small cracks or “crow’s feet” may sometimes appear in plaster ceilings or small pieces of ceiling drywall texture may dislodge, revealing the heads of drywall nails. This result is particularly common in newer homes and in those homes with vaulted or cathedral-type ceilings, where there is little space between the ceiling and roof work areas. We cannot assume responsibility for these conditions as a result of re-roofing; however, you might wish to inform your insurance company if these conditions do arise from the project.
- House perimeter
Although our crews will do their best to control it, roofing debris and/or materials may fall from the roof. Please move any breakable items from the exterior perimeter of the house, such as patio and pool furniture, potted plants, gardening equipment and ornaments, etc.
- Tree trimming
As a general rule, tree limbs should be no closer than three feet from the roof-line. If you have low-hanging branches over your roof, some trimming may be necessary in order to access the roof area. Our workers will trim those limbs which limit our ability to perform an efficient and professional roofing job. Please remember that we are excellent roofers, but not arborists or tree surgeons. In some instances, you may prefer to have the tree or trees trimmed by professionals before we begin our work.
- Access to power
Please ensure that at least one electrical power outlet is accessible from the outside of your home. Check circuit breakers to exterior plugs, if available. If exterior plugs are not available, please run an extension cord through a window or door.
- Electrical and other lines
Electrical, telephone, security, plumbing and air-conditioning lines should not normally be installed within 6” of the underside of a roof’s decking. If these lines are installed within this space, it may be unavoidable that they will be punctured or disrupted when shingle-nails are driven through your decking during the roof installation. This condition is not normally found on newer homes since it is a code violation, but older homes which have been remodeled or have received additions might be problematic. If you are aware of or suspect these conditions, please notify the appropriate contractor/technician before we begin so they can assess the situation and make any necessary corrections.
- Attic debris
On a wood shingle/shake tear-off and “re-deck”, you should expect moderate amounts of dirt, dust and/or shingle debris to fall into your attic space. You might choose to cover boxes or valuables with plastic or sheets prior to our arrival. We do not normally clean-up this attic debris, since it typically poses no mechanical or functional problems for your home.
- Attic access
Upon completion of your job, please arrange to allow our workers access to your attic in order to check connections for the furnace and water-heater vents. These connections sometimes loosen during the re-roofing process, particularly with “slip-joint” connections of flues and pipes. Since repairs to HVAC and/or gas equipment require a license in the state of Texas, any major repairs necessary will require the services of an HVAC technician.
- Solar Panels
Arrangements to remove and replace roof-mounted solar panels are the sole responsibility of the homeowner and the solar-contractor, unless otherwise agreed. If your home utilizes a solar system, please have your contractor discuss it with us.
We will perform a thorough clean-up around the exterior of your home after the reroof is completed. Nails that fall from the roof during the job will be collected with a magnetic roller; however, please be advised that a few nails might remain in the shrubbery or surrounding yard after we finish. During the average reroof, approximately 10,000 nails will be used on your home. We make it our goal to clean-up each one before we leave, but it is not always possible to find them all.
In cities where re-roofing permits and inspections are required, the homeowner will often be required to meet with the city inspector to allow for attic access and final roof inspections within a few days after completion. Glenco Roofing will help arrange for final inspections and will accommodate both your and the inspector’s schedules to facilitate the process.
Thank you for reviewing and assisting us with these matters. If you have any questions or concerns during your project, please notify the site supervisor or our office. We understand that re-roofing your home is an inconvenience and it is our goal to have the project disrupt your normal routine as little as possible. We appreciate the opportunity to work with you and look forward to providing you with the most professional and least intrusive roofing project possible.